Boost Sales. Recover Carts. Delight Customers - on WhatsApp

Deliver instant order updates, abandoned cart nudges, and personalized offers—seamlessly integrated with your online store.

Why Conversational Commerce?

Key Benefits to Highlight

Promotional Campaigns

Send flash sales, new arrivals, and personalized deals.

Abandoned Cart  Recovery

Automated multi-touch reminders with in-chat coupon codes.

Order & Delivery Updates

Real-time notifications that reduce customer anxiety & support calls.

Customer Care via WhatsApp

AI or human support for pre-sales and post-purchase engagement.

Feedback & Reviews

Trigger automated review requests to boost ratings.

Made for India, Built for Scale

20+ years serving Indian enterprises—deep understanding of BFSI regulatory and operational needs.

Omnichannel Flexibility

Not just WhatsApp—seamless integration with any communication platform.

Personalization & Automation

Use AI-driven flows or chatbots to personalize offers, reduce drop-offs, and automate service requests.

Real-time Analytics & Dashboard

Advanced reporting tools to monitor message delivery, engagement, and compliance in real-time.

Security First Approach

ISO 27001, GDPR, and RBI-compliant data practices. 2FA, encryption, and opt-in/out management.

Dedicated Support & Managed Services

24x7 human support—unlike self-serve platforms, Pinnacle provides guided onboarding & account management.

Why WhatsApp

Transform Your Customer Experience
 with WhatsApp.

Pinnacle Teleservices Pvt. Ltd.

7, Pinnacle House, Nawab Layout, Tilak Nagar, Near Law College Square,
Nagpur – 440010, INDIA