Company Overview
Pinnacle is a leading telecom technology provider focused on delivering intelligent communication solutions to Mobile Operators, Aggregators, and Enterprises. Our mission is to power digital transformation through secure, scalable, and monetizable messaging platforms. Our rich product portfolio includes ILDO SMS routes, Omnichannel messaging, WhatsApp Business API, RCS, and campaign automation tools.
Position Overview
We are looking for an experienced sales leader to join us as Sr. Manager – International Messaging Sales. This role focuses on driving global business for Pinnacle’s enterprise messaging portfolio including:
- WhatsApp Business Messaging
- 1 SPOC (White-labeled Omnichannel Suite)
- Campaign Manager
- India ILDO A2P SMS
- RCS Business Messaging
- Mizzle (Infrastructure as a service marketplace)
The ideal candidate will have a strong background in selling CPaaS, messaging APIs, and operator-grade communication solutions to global enterprises and international aggregators.
Key Responsibilities
Sales & Business Development
- Drive international sales for Pinnacle’s messaging portfolio targeting aggregators, enterprises, and channel partners.
- Own the sales cycle from lead generation to deal closure across regions like SEA, MENA, Africa, Europe, and LATAM.
- Build long-term relationships with C-level stakeholders, procurement teams, and technology decision-makers.
- Generate new business from key verticals: BFSI, E-commerce, Logistics, Healthcare, Fintech, and OTT platforms.
Product-Specific Responsibilities
- Promote WhatsApp Business Messaging through BSPs and direct integrations.
- Position Pinnacle’s white-labeled omnichannel solution (1 SPOC) as a unified CX platform to resellers and partners.
- Manage sales of the India ILDO A2P SMS route to international clients seeking quality domestic termination.
- Drive RCS adoption and monetization in alignment with operator support and enterprise use cases.
- Sell Campaign Manager to large clients looking for automated campaign execution, segmentation, and analytics.
Partnerships & Alliances
- Build and manage partnerships with CPaaS providers, aggregators, and OTT platforms.
- Explore white-label and reseller agreements in international markets.
- Develop and negotiate commercial models tailored to each product.
Revenue & Margin Focus
- Drive gross margin growth through optimized pricing, packaging, and routing.
- Align incentive metrics to product profitability and account performance.
KPIs (Key Performance Indicators)
- Number of new logos and enterprise clients onboarded.
- Revenue and gross margin contribution from each product line.
- Active partner and aggregator base across international territories.
- Campaign volumes and recurring usage metrics from platform clients.
Required Experience & Skills
- 3-5 years of experience in international enterprise messaging sales.
- Deep knowledge of ILDO, OTT messaging (WhatsApp, RCS), and CPaaS platforms.
- Proven ability to close deals with aggregators, resellers, and large enterprises.
- Familiarity with SMS routing, campaign platforms, and OTT messaging integration.
- Excellent communication, negotiation, and relationship-building skills.
- Experience working with cross-functional teams including Product, Tech, Compliance, and Finance.
Education
- Bachelor’s degree
- MBA or certifications in digital messaging/CPaaS platforms is a plus.
Offer Summary
- Designation: Sr. Manager – International Messaging Sales
- CTC: Comparable to the best in the industry
- Incentive: Performance-based (% of Gross Margin)
- Notice Period: As per current employment terms
- Expected Joining Date: To be mutually confirmed
Apply Now
