ChatBot
Harness The Power of AI
Pinnacle’s ChatBot platform "PinBot" empowers your organization to communicate in a very personal approach and automate customer interactions to resolve the customers’ problems in real-time. Our technologically advanced platform interprets consumer input or behaviour and generates feedback in the form of text messages, images, GIFs, audio, or videos. Save up to 35% of the service operation cost with our simple UX design.
Why partner with PinBot?
Get Started in Minutes
We take our partners on priority. We assign an account manager to work hand in hand to ensure you offer the best possible bot.
Rich Features
We empower our partners with all possible features for their clients, with no restrictions. You decide on the experience you want to deliver.
Multilingual messaging
Message in multiple languages that enables to reach anyone, on any phone, anywhere in the world.
Provide 24x7 Support
Create live chats to provide support and speedy answers 24x7.

We take our partners on priority. We assign an account manager to work hand in hand to ensure you offer the best possible bot.

We empower our partners with all possible features for their clients, with no restrictions. You decide on the experience you want to deliver.

Message in multiple languages that enables to reach anyone, on any phone, anywhere in the world.

Create live chats to provide support and speedy answers 24x7.
PinBoT is becoming smart
Do Live chat with our BoTs
Customers prefer live responses rather than just another means of communication
Customer Support
Our BoTs are manning customer helpdesks
Our BoTs understand domain
Pre feed data to our BoTs to answer queries from your specific industry
Set Auto Responses
Our BoTs intelligently analyses customer inputs and replies with pre-set responses

Measure BoTs effectiveness
Analytics dashboard for metrics like BoT conversation time, Total conversation time, BoT containment rate
Add Personality to BoTs
You create a custom avatar for your BoT
Personalise Responses using AI
Our BoTs access customer history to personalise responses and capture customer sentiment
Human Support
BoT smoothly handovers to live agent
Why Choose Pinnacle PinBot Services?
Button and NLP response capturing
Share Video, Audio, Image, and GIFs with your clients
Dynamic Webhook Integration into your custom applications
Drag and drop editor for creating chatbots
Connect with the audience using multi-lingual campaigns
Analyze customer behaviour and response with detailed reports
Integrate PinBot with your website or many more channels
Reliable technology to achieve high ROI
Endless possibilities to create the best user experience

Benefits for You
- Be available for your clients 24x7
- Bridge the communication gap between you and your audience
- Respond to a larger audience with bot configuration
- Automated response and support flows save time and money
- Genuine lead generations as chats are initiated by the client
- API integration helps configuration with your applications