Make your Business Interactive with Pinnacle IVR
IVR is one of the most popular offerings from Pinnacle with over 1000 modules deployed so far. Our IVR solutions have been extensively used in important industries such as banking & insurance, telecom, travel & aviation, retail & e-commerce, healthcare, education, hotels & hospitality, automobile, real estate and logistics. Scalability, vernacular support, personalization, quick deployment and 24×7 support make our IVR offerings one of the best in the industry.
Reach your customers in any part of the world in the language of their choice and a voice that speaks your brand’s identity. Our cost-efficient IVR solutions promise to deliver a high ROI.
Reach more with Pinnacle voice service
Outbound Dialer
With 90% efficiency and consumer outreach, enable your organization to attain higher ROI with our OBD Service.
Inbound Call Service
IBD enables your company to operate 24x7 and 365 days for solving your consumers’ queries and offering them a seamless experience. It helps reduce higher infrastructure and operational cost.
IVR (Interactive Voice Response System)
Reduce handling times by 50%, improving the first contact resolution rate and enhancing the consumer experience.
Missed Call Numbers
Create an economical marketing strategy to acquire high-quality leads and collect consumer feedback or responses to enhance your business solutions.
With 90% efficiency and consumer outreach, enable your organization to attain higher ROI with our OBD Service.
IBD enables your company to operate 24x7 and 365 days for solving your consumers’ queries and offering them a seamless experience. It helps reduce higher infrastructure and operational cost.
Reduce handling times by 50%, improving the first contact resolution rate and enhancing the consumer experience.
Create an economical marketing strategy to acquire high-quality leads and collect consumer feedback or responses to enhance your business solutions.
Toll-Free Number Solution
Enable your consumers with a quick and user-friendly way to connect with your business and never miss any business lead. Take the first step toward improved client accessibility by using an easy-to-remember 1800 and 1860 number series that streamlines communication and provides 24×7 service.
Increase the chances of getting more calls and improve your sales by 30%. Get real-time reports and statistics about all the calls received and missed calls to monitor your customer support representatives.
Voice Bot
Bid farewell to long queues as your organization can now address multiple concerns simultaneously.
Our NLP-based bot is capable of understanding and responding not just to global languages but also understanding the local dialects, accents and user intents. This enables your enterprise to improve your customer satisfaction by 60% and reduce your operational cost by 45%.
Why Top Leading Brands Choose Pinnacle Voice services?
Maximum reach with multi-lingual campaign
Auto redial-multiple retry mechanism for an unanswered call
Missed call and IVR solution enables lead creation and consent gathering
Voice recording feature provides a rich and expressive connection with your users
With our IVR and Toll-Free solutions, you can provide phone support 24x7
Reliable and fast APIs ensure mass voice calling from your system
Less consumer spending with a higher return on investment
Automate your calling handling with the call forwarding feature
Reduce your operational costs by minimizing your telephonic architecture and manual intervention
Benefits of Voice Services
- Cost-effective with no setup charges and monthly fees
- Highly scalable and robust infrastructure for handling millions of calls
- Reach out to your consumers with multiple language options
- Easy integration with leading CRMs via APIs
- 24x7 availability for your business
- Handle off-hours queries and increase customer satisfaction
