Role Overview
The Network Manager will lead the design, implementation, and management of a highly available, secure, and scalable network infrastructure that supports CPaaS platforms. This role is critical in ensuring 24/7 uptime, low latency, and secure communication across global data centers, cloud environments, and customer-facing services.
Key Responsibilities
- Architect and manage enterprise-grade LAN/WAN, SD-WAN, VPN, and MPLS networks.
- Ensure network uptime, performance, and security across multiple sites and cloud environments.
- Lead network capacity planning, performance tuning, and traffic optimization.
- Implement and manage firewalls, load balancers, and intrusion prevention systems.
- Oversee network monitoring, alerting, and incident response processes.
- Collaborate with DevOps, Cloud, and Security teams to support CI/CD and microservices.
- Manage vendor relationships, contracts, and SLAs with ISPs and hardware providers.
- Maintain detailed documentation of network architecture, configurations, and policies.
- Lead network audits, DR drills, and compliance reviews (ISO 27001, SOC 2, etc.).
Required Skills & Qualifications
- Bachelor’s degree in computer science, IT, or related field.
- 8+ years of experience in enterprise network management.
- Strong expertise in Cisco, Juniper, Fortinet, or Palo Alto networks.
- Hands-on experience with cloud networking (AWS VPCs, Digital Ocean, Nutanix, etc).
- Familiarity with automation tools (Ansible, Terraform) and scripting (Python, Bash).
- Certifications: CCNP, CCIE, or equivalent preferred.
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