Role Summary
Responsible for managing and maintaining enterprise-level Windows infrastructure, Microsoft 365, and Google Workspace environments.
Leads L1 engineers and ensures system stability, security, and performance.
Key Responsibilities
- Administer Windows Servers, AD, DNS, DHCP, and GPOs
- Manage M365 & Google Workspace (users, policies, mail routing)
- Oversee backups, patching, and endpoint security
- Monitor systems (PRTG/SolarWinds), troubleshoot escalations
- Lead L1 team and maintain documentation
Skills
- Windows Server, AD/GPO, VMware/Hyper-V, M365, GSuite, Intune, PowerShell
Preferred Certificate
- Microsoft Certified (Server/M365), Google Workspace Admin, ITIL v4
- Diploma or Bachelor’s degree in IT, Computer Science, or related field.
- Certifications such as CompTIA A+, CCNA, MCSA (preferred but not mandatory).
- 7-9 years of experience in IT support or system administration.
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