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What Is Emotion AI And Why Does It Matter In Healthcare?

   May 29th, 2023
2021 has been a historic year, particularly in the wake of the COVID-19 epidemic. It also helped us appreciate the significance of using the potential of technology to tackle this catastrophe of unparalleled scope and consequence. Virtual health care has physically and symbolically been a lifeline amid this worldwide crisis. Now, the world is poised to leverage on the expertise gathered in digital healthcare during this period and advance it to a greater degree of usability and access. Emotion AI is one of the promising technologies that may accelerate the quality of virtual patient interactions and diagnostics a notch higher.

When teamed with live stream, it can fill the information asymmetries between patients and their health-care professionals by carefully analysing subtle non-verbal visual expressions, that cannot be detected sometimes in regular old video consultations, giving healthcare professionals much more details, and enhancing the entire perception more constructive, contextual and involving for the patient.

What Is Sentiment AI and How Does It Make a difference In Healthcare?

Emotion AI can recognize and evaluate emotional responses, such as rage, contempt, fear, astonishment, pleasure, sorrow and indifference, by measuring micro-expressions that are too rapid and nuanced for a human eye to record. It consequently helps you look at the affective and cognitive sides of communication, giving you with practical information to make wiser judgments.

This strong technology offers a lot of potential in the healthcare & health tech industry, especially in terms of supplementing the treatment and diagnosis of certain disorders. Notably, the healthcare business has been at the frontline of integrating new-age technology from time to time.

Let’s look at some fascinating ways wherein the Emotion AI may be harnessed in the healthcare sector:
  • Empowering Autistic Individuals
    One in every 60 children in India is suffering badly from Autism Spectrum Disorder (ASD), according to B.P. Lalitha, consulting psychiatrist at KIMS ICON Hospital, and the figure is fast growing.

    Those impacted by ASD have difficulties with their social, psychological, and conversational skills. This weakness causes a lack of ability to recognize and interpret others’ emotions and thoughts resulting in a significant social skills impairment. This is where Emotion AI partnered with video conferencing may assist autistic individuals grasp the emotional status of others with whom they are speaking. This extra layer of Emotion AI improves the discourse for them, enabling them to better blend into society by giving them with a new way to recognize and express emotions.

  • Diagnostics of Problems With Mental Health
    The epidemic spurred on a “mental health tsunami,” according to American Psychological Association CEO Arthur Evans Jr. It is troubling that many individuals suffer silently and are unwilling to seek medical care. Notably, virtual treatments are viewed as secure, efficient, and equivalent to in-person therapies in terms of results in addressing mental health disorders.

    Emotion AI’s potential to recognize both positive and negative feelings may assist in the correct diagnosis and treatment of some particular mental health issues during virtual consultations. In certain situations, the computers may also assist clinicians, analyse and forecast the varied degrees of anxiety and tension in distant patients through live video encounters.

  • Supporting Nurses and Doctors
    Although outpatient waiting period may seem to be a small factor, it may have a substantial influence on total patient satisfaction. When there are enormous line-ups of patients in the waiting room, healthcare practitioners may use Emotion AI to analyse facial expressions in physical and distant contexts (video consultations) to prioritize those who are in maximum pain and may require urgent attention. Specifically, in the instance of virtual consultations, Emotion AI may offer clinicians with essential information about a patient’s mind-set. These “mood indications” may allow them to change their tone and pitch to give additional comfort. Also, it chimes a bell in circumstances when a patient needs quick care and attention.

  • Pregnancy Care
    Experts have recently begun thinking about the prospective utilization of Emotion Detection Tech in pregnancy care. Various research have previously pointed out that psychological response (stress, anxiety, rage etc.) might be a significant risk factor throughout the pregnancy period. This technology may surely assist measure the emotional health of pregnant females and take prompt action to help them cope with the mental disorders bothering them.

  • Recruiting Right People Healthcare sector works in a different manner than many other industries. It demands individuals who have the correct EQ since they have to interact with patients who might be emotionally fragile. By coupling Emotion Intelligence with Live Video, hospitals can get personnel with the proper psychological and behavioural attitude on board, notably nurses, physicians and those working with contact centre agents. People in these professions demand a high degree of compassion and the capacity to keep calm in difficult circumstances.

To summarize

On a concluding note, emotion AI linked with live video may enable medical workers better perceive and promptly react to a patient’s pain, worry, and other emotions boosting the patient care result.

It’ll be intriguing to monitor how software companies and healthcare practitioners can leverage this technology to tackle the most challenging issues and cure severe diseases while boosting the patient care experience.
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